Website assistant
Answers visitors’ questions on your site and turns them into booked inquiries.
Your business
has better
things
to do.
We build intelligent websites, automations, and AI-powered systems that eliminate busywork and create room for growth.
New inquiry from Hollis & Pine LandscapingSee how it was handled
Based in Southern Oregon
Here’s what happened to that inquiry.
It was researched, qualified, and answered with a drafted follow-up before anyone opened the inbox. Nothing is sent until you approve it.
Watch it handle
Illustrative demonstration with sample data, not a live system. A website inquiry from a fictional company, Hollis & Pine Landscaping, moves through four automated stages: new lead, research, qualification, and follow-up. It ends with a drafted email waiting for your approval. Use the stage buttons to inspect each step.
Lead pipelineSample data
Running
Stage 1 of 4
New inquiry from your website
- From
- Maya Hollis, owner
- Company
- Hollis & Pine Landscaping
- Message
- “Quote requests keep landing in voicemail. Can we take them online?”
- Received
- Contact form, Tue 9:41 AM
Sent to research
An illustration with sample data. Every business and person in it is fictional, and this is not a live customer system.
Every week, the same small jobs eat the hours your business was built for. We hand them to software, and give the hours back.
Every busy desk gets an assistant.
Each one takes the repetitive part of a role and hands anything that needs judgment to a person. Nothing reaches a customer until someone says yes.
Sales assistant
Researches each new lead, checks the fit, and drafts the follow-up.
Office assistant
Books jobs, confirms appointments, and keeps the calendar straight.
Billing assistant
Chases invoices, matches payments, and builds the weekly report.
What we build
Most of what we build comes down to two things: websites that bring in work, and AI automation that takes the busywork off your plate. For a small crew that might be one good form and a few reminders; for a company with several locations, it’s often the work of connecting them.
Websites
Conversion-focused sites that answer customers’ questions and turn visits into inquiries, even while you’re on a job.
- Pages built around the questions customers actually ask
- Quote and booking forms that land in your CRM, not a shared inbox
- Clear next steps on every page, and tracking that shows which ones bring in work
- Simple editing for hours, prices and photos
- Speed, local listings and search basics done properly
Off your list
Answer “are you open Saturday?” againCopy the contact form into a spreadsheet
Automation
The repetitive steps between your tools, handled the same way every time.
- New leads routed from form to CRM to calendar
- Invoice reminders that go out on schedule
- Quotes and follow-ups drafted from your own templates
- Weekly reports assembled from QuickBooks, Square or Sheets
- Connections between the systems you already run, across teams and locations
Off your list
Chase invoice #1042Build the weekly report by hand
AI systems
Assistants and internal tools that research, sort, draft and track, with a person approving anything that goes out.
- Lead research and qualification, like the example above
- Inbox triage that sorts messages and drafts replies
- Answers drawn from your own documents and price sheets
- Internal tools for teams outgrowing spreadsheets: dashboards, job trackers and admin screens
- Clear limits: it drafts, you decide
Off your list
Research a new leadReply to the same five questions
Start with a job you already do by hand.
Six common starting points. Each is shaped around your tools and goes live once you’ve approved how it works.
Website
A website that books the job
Visitor, then Answers, then Quote form, then Your calendar
AI automation
New lead follow-up
Form, then Research, then Fit check, then Drafted reply
AI automation
Invoice chasing
Due date, then Payment check, then Reminder, then Your OK
AI automation
Review requests
Job done, then Check, then Text drafted, then Your OK
Website
A website assistant
Question, then Your answers, then Reply or hand-off
AI automation
The Monday report
QuickBooks + Square, then Summary, then Your inbox
Keep your tools. Lose the copying between them.
We connect what you already run, so information moves on its own and nobody re-keys it. A few of the usual ones:
- QuickBooksInvoices, payments and the weekly report
- SquarePayments checked before a reminder goes out
- Google SheetsReports that build themselves
- GmailThe inbox sorted, replies drafted for approval
- Google CalendarNew leads booked straight in
- Google MapsReview requests after a finished job
Start with one problem.
Whether you run a six-person crew or a business with several locations, we find the busywork costing you the most, fix it, and build from there. No platform to adopt and no retainer to sign.
Find it.
A conversation, at your shop, your office or on a call, about where your team’s week actually goes. You leave with a short list ranked by time saved.
Build it.
One fixed-scope first project. You see it working on your real tools before anything goes live.
Run it.
We watch it with you through the first month, smooth out what’s awkward, and write down how it works.
Grow it.
Once it’s paying for itself, pick the next thing. Or stop there. Either is a good outcome.
Questions owners ask
Do we have to switch tools?
No. We work with the tools you already run and connect them, so the copying between them goes away.
What if the AI gets something wrong?
It drafts and prepares; a person decides. Nothing customer-facing goes out without someone on your team saying yes.
Who owns what you build?
You do. Accounts, code and data are in your name from day one.
How does it start?
With one conversation about where your team’s week actually goes, then one fixed-scope first project. You see it working on your real tools before anything goes live.
What does it cost?
It depends on the job, and you’ll know before anything starts: scope and price are agreed first. There’s no retainer to sign.
Do you work with bigger businesses?
Yes. For a small crew it might be one good form and a few reminders. For a company with several locations, it’s often connecting the systems you already run.
Are you local?
Yes. We’re based in Southern Oregon and happy to sit down at your counter, office or job site.
What would you hand off first?
Tick the busywork that eats your week and send us the list. We’ll reply with where we’d start.
Tayten VillaFounder, Otiosus
Rather talk it through? Every first call is with Tayten, who scopes and builds the work.
Ask for a 20-minute callWe’ll reply with a few times that work.
Rather just write? tayten@otiosus.net